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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Savage

February 3, 2026

5  out of  5
rating by Brittany Savage
"Katelyn Aldridge State Farm is amazing! Katelyn and her team are Knowledgeable, responsive, and truly care about their clients. Highly recommended Lilli, Laura, and Alexis."
We responded:
"Thank you so much for the 5 star review, Brittany! We value your feedback! "
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Jodeci Harrison

January 30, 2026

5  out of  5
rating by Jodeci Harrison
"I wasn’t even going to make a purchase, but Alexis walked me through the process, found me the fairest rates and saved me money on my monthly bill. Left a bit richer and a lot happier"
We responded:
"Thank you for the review! We are so happy to hear you were satisfied with our rates and quality care from Alexis! We appreciate your business!"
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Dre'Quel Duggins

January 30, 2026

5  out of  5
rating by Dre'Quel Duggins
"Alexis was such a great help. She explained the rates perfectly and had me prepared for any and everything by the time I walked out the door. Never felt better about insurance."
We responded:
"Thank you! We’re so glad Alexis was able to help and make everything clear. We truly value your business!"
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G Sprague

January 21, 2026

5  out of  5
rating by G Sprague
"Attentive to individual insurance needs. She doesn’t sell insurance. She provides protection with options that fit an individuals assets! Always a friendly staff and hometown environment! A+"
We responded:
"Thank you! We’re so grateful for your support and trust 😊"
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Russell

January 21, 2026

5  out of  5
rating by Russell
"Katelyn and her team makes you feel welcomed and important. Explains things to their entirety. Honest and upfront which is a pleasant experience. Highly recommend 10/10"
We responded:
"Thank you so much! We truly appreciate your kind words and recommendation 😊"
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Margaret Zellers

December 19, 2025

5  out of  5
rating by Margaret Zellers
"Wonderful lady's"
We responded:
"We love to hear this! Thank you so much !"
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David King

December 10, 2025

5  out of  5
rating by David King
"Katlyn Aldridge rocks! If you need insurance, she it the one to contact"
We responded:
"Thank you for the review and kind words, David! We appreciate your business! "
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mikescec

December 8, 2025

5  out of  5
rating by mikescec
"Having been State Farm customers for over 30 years, my wife and I went through a two-year period where we couldn't get coverage for our new home because of a State Farm policy change. We were stuck with a broker-issued policy from Progressive, which had nonexistent customer service. Once we found out that this policy change had been reversed, we went shopping for a new State Farm agent.

A neighbor had recommended Katelyn's office, so I called and spoke with Laura Nielson about all our insurance needs and our concerns over the rate hikes from Progressive. Laura was professional, personable and responsive. She worked hard to get us the best prices (beating Progressive) for our five different policies. Needless to say, we're back being State Farm customers.

We cannot say enough great things about Laura and all the staff at Katelyn's agency. We HIGHLY recommend them!!!"
We responded:
"Thank you so much for the wonderful review! We’re honored you chose our office, and we’re thrilled Laura was able to help secure better pricing and make the process smooth for you. We truly appreciate the recommendation and look forward to serving you for years to come!"
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Brooke Chandler

December 3, 2025

5  out of  5
rating by Brooke Chandler
"Katelyn is wonderful to work with! Everyone in her office is caring and attentive. Would definitely recommend for all your insurance needs!"
We responded:
"Thank you so much for the review! We appreciate you recommending our agency! "
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Ronnie Cochran

December 2, 2025

5  out of  5
rating by Ronnie Cochran
"Great insurance company with helpful staff! I would definitely recommend them to anyone!"
We responded:
"Thank you so much for the great review! We truly appreciate the recommendation. We’re always here whenever you need us!"
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Capt Richie Lott Master Angler

November 14, 2025

5  out of  5
rating by Capt Richie Lott Master Angler
"Katelyn is the Best around these parts for your insurance needs. Best of of all, you'll get honesty and integrity coupled with transparency. 💯👌I can't say enough good things about Katelyn and how she handles her customers.Stop by her State Farm office right here in Summerville and you'll see what I mean.💪Easy 5 stars from me!"
We responded:
"Thank you so much for the review, Richie! We truly value your feedback and appreciate your business."
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Kelly Kutrufis

November 14, 2025

5  out of  5
rating by Kelly Kutrufis
"An office that truly cares! Great service and commitment to helping others!"
We responded:
"Thank you for the 5 star rating! We appreciate your business! "
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Blake Dams

September 16, 2025

5  out of  5
rating by Blake Dams
"Staff is very friendly and helpful!"
We responded:
"Thank you for the review, Blake! We appreciate your business! "
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Dianne Lloyd

August 15, 2025

5  out of  5
rating by Dianne Lloyd
"I recently dealt with Laura S. Nielson/Office Manager/Customer Service Representative for State Farm Insurance Company with
Katelyn Aldridge. I am very pleased with the service I received and would highly recommend them for your insurance needs. Laura was very informative and knowledgeable about the many different insurance products that State Farm offers and she was very considerate of my requests and needs."
We responded:
"Thank you so much for the review. We appreciate your business! Laura is a gem for sure! "
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diamond brown

May 19, 2025

5  out of  5
rating by diamond brown
"Very nice welcoming establishment! :)"
We responded:
"That's always great to hear! Thank you for the kind words! "
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Alan Stephens

March 24, 2025

5  out of  5
rating by Alan Stephens
"Rebecca helped me with transferring my insurance to this state after a recent move. She was very thorough and patient with all of my questions. Excellent customer service!"
We responded:
"Thank you, Alan! We value your business! "
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Longeno Pavis

March 10, 2025

5  out of  5
rating by Longeno Pavis
"Laura Nielson, Account Manager at the Katelyn Aldridge State Farm Insurance Agency in Summerville, SC is terrific! She helped me in switching my home owners and auto policies and I could not be happier! She is a true professional in the insurance business!"
We responded:
"Thank you for the review! Happy to hear you are satisfied with the service Laura provided! We appreciate your business!"
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Ross Whatley

February 11, 2025

5  out of  5
rating by Ross Whatley
"Katelyn was great and got me a hell of a deal on my auto insurance. Saved over $100 a month and didn’t have to give up any coverages I had previously. Would highly recommend her and her staff!"
We responded:
"Thank you, Ross! We love doing business with clients like you! "
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Double O Nay Nay

February 1, 2025

5  out of  5
rating by Double O Nay Nay
"They were so Nice and Courteous. They provided what I needed."
We responded:
"Thank you so much for the review! We appreciate your business! "
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Annette Caster

December 14, 2024

5  out of  5
rating by Annette Caster
"Very friendly and helpful also fast services"
We responded:
"We appreciate your business! Thank you for the review! "
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Jean-Paul Hill

October 29, 2024

5  out of  5
rating by Jean-Paul Hill
"Excellent customer service!"
We responded:
"Thank you for the review! We appreciate clients like you! "
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Gail Potter

October 18, 2024

5  out of  5
rating by Gail Potter
"I have been working with Katelyn Aldridge and her team for 3.5 years. I've been with State Farm for 30+ years. When my family made a move to South Carolina over 3 years ago, I deliberately chose Katelyn as my agent because I'm a business woman and I wanted to support another business women. I believe women should be actively supporting other women.

Since that time I have worked with Katelyn and her team and have found them to be extremely knowledgeable on all insurance products for my home, car, etc. But they have also proved to excel in the Customer Service area. They are all quick to respond to questions and clear/concise when I need a non-technical explanation. But best of all, they treat me like I am a valuable business partner.

I highly recommend them for all your insurance needs!"
We responded:
"Gail, we truly value you as a customer! Thank you so much for your review! We look forward to many more years together! "
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Carole Bober

August 26, 2024

5  out of  5
rating by Carole Bober
"Katelyn Aldridge State Farm office staff are friendly, efficient and go the extra mile for their clients. I recently needed help and Laura took care of all my concerns. I'm glad they are there for me. Thank you so much!"
We responded:
"Thanks so much for the review, Carole! We truly appreciate customers like you!! "
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Charles Kidwell

April 21, 2024

4  out of  5
rating by Charles Kidwell
"Carol is very helpful, knowledgeable and willing to go the extra mile, price for insurance was the lowest I have received"
We responded:
"Thank you for the review! We appreciate your business!! 😊"
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Caleb Potter

February 21, 2024

5  out of  5
rating by Caleb Potter
"Very professional and helpful staff"
We responded:
"Thank you, Caleb! We appreciate your business! "